Terms and Conditions

General

Since my soaps are created and cut by hand, no two soaps are alike.  All of my cold process soap is cured for one month prior to being offered for sale.

I use all of my own products, and I do not test any of my products on animals, nor do I buy from suppliers who do.  If for any reason you experience any discomfort or irritation using my soaps, please stop using them immediately.

To maximize the life of your soap, make sure to keep it in an area that's not prone to collecting standing water.  For shave soaps make sure to empty the container of any standing water before storing and I recommend keeping the lid off to let the soap dry for about 24 hours after use.

My selection may vary from time to time as products sell out, I take vacations, etc.  If you don't see one of your favorite products listed for sale, just contact me via the Contact Us page and ask about it!

For sanitary reasons I cannot accept returns.

 

Shipping

Transactions are handled securely using industry standard encryption.  I don't see or store any credit card information on my site.

All orders will be shipped via the US Postal Service and will be shipped promptly, usually within 24 hours of purchase though I strive for same day when possible.  For small orders (one or two items depending on the size of the item) I ship via USPS First class mail unless USPS Priority is selected at checkout.  Orders for three or more bars of bath or shave soaps will be shipped via USPS Priority mail.  If you happen to live in the Annapolis/Baltimore/ D.C. area and would like to arrange for local pickup contact me using the form on the Contact Us page and I'd be happy to work something out.  

All orders for aftershave will be shipped via USPS Ground and can be shipped only within the continental US.  Orders for alcohol-based aftershaves for outside of the continental US will have the aftershave refunded and removed from the order.  Note that this removal/refund process will also delay shipping your purchases.

I am willing to ship to Canada and most of Europe.  International orders will normally ship via First Class mail.  Please allow 1-2 weeks for delivery, and longer (up to 30 days) if held due to customs.  If you're notified during checkout that your country doesn't have a shipping rate but you'd like to purchase some of my soaps, just contact us through the Contact Us page or at reefpointsoaps@gmail.com and I can set it up.  Residential addresses only please.  Buyer is responsible for any duty/import tax on items purchased.  I am not responsible for any delays in shipping due to a package being held at customs.  You agree to promptly assist in any claims paperwork required in the event of a lost shipment.